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Degraded Service to Batch Processors on Classic LMS and Learn

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» Published on Tue, 23 Oct 2018 08:25:00 +0000

  • Resolved

    On 23.10.18 a sub-set of Classic LMS and Learn customers may have experienced issues relating to their overnight batch processors not completing within the usual window. These batch processors have now completed and normal service has resumed. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.

    » Updated Tue, 23 Oct 2018 10:09:00 +0000

  • Investigating

    Engineers are investigating an issue on a sub-set of Kallidus LMS and Learn sites which has caused some Batch Processors to overrun. Additional information will be provided shortly.

    » Updated Tue, 23 Oct 2018 08:25:00 +0000