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Service Outage on Kallidus Recruit

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» Published on Tue, 10 Apr 2018 00:00:00 +0000

  • Resolved

    Between 08:16 and 08:27 UTC on 10-04-2018, customers on stepchange.advorto.com may have experienced difficulties connecting to Kallidus Suite applications. Impacted services include Recruit.

    Preliminary root cause: Engineers determined that an outage impacted the Backoffice system found at stepchange.advorto.com/admin.

    Mitigation: Engineers received numerous notifications from monitoring, and immediately remediated the issue by resetting the system.

    Next steps: Engineers will continue to monitor and investigate to establish the detailed root cause, and the full root cause analysis post-mortem will be posted on this status page once completed.

    » Updated Tue, 10 Apr 2018 08:27:00 +0000