» Published on Tue, 08 Jun 2021 15:14:00 +0000

• Post-Mortem

  Between 16:00 and 18.37 BST on 09-06-2021 customers may have experienced difficulties logging into Learn.

  Our preliminary root cause has indicated that our MS Teams BETA caused a disruption to our authentication processes, impacting logins across the site. As soon as the MS Teams BETA was identified as the root cause we paused this.

  Please accept our apologies for any inconvenience this may have caused and thank you for your patience while we worked to resolve this issue.

  » Updated Thu, 10 Jun 2021 13:21:00 +0000

• Resolved

  Normal service has now resumed and we are continuing to monitor. Details of the cause will be shared in in due course.

  Thank you for your patience while we worked to resolve this, please accept our apologies for the inconvenience caused.

  » Updated Tue, 08 Jun 2021 17:41:00 +0000

• Update

  We are continuing to investigate these intermittent issues as a priority.

  We will share further updates when we have additional information or progress to report.

  If you have been affected by these issues, please accept our apologies for the inconvenience.

  » Updated Tue, 08 Jun 2021 17:07:00 +0000

• Update

  Our engineers are continuing to investigate intermittent access issues to Learn sites.

  Apologies for the inconvenience this is causing and we are working hard to resolve the matter as soon as possible.

  » Updated Tue, 08 Jun 2021 16:14:00 +0000

• Investigating

  We are currently investigating reports of Kallidus Learn sites being intermittently inaccessible. Please accept our apologies for any inconvenience. We will update this page with information as soon as we have it available to us.

  » Updated Tue, 08 Jun 2021 15:14:00 +0000