» Published on Wed, 26 Jul 2023 07:24:00 +0000

• Resolved

  Our engineers have now resolved issues with accessing reports from within Learn this morning.

  An RCA for this incident will be made available here in due course.

  Apologies for the inconvenience this is caused our affected customers this morning.

  » Updated Wed, 26 Jul 2023 10:21:00 +0000

• Update

  Engineers are still investigating the cause of the issue and we hope to have a more detailed update shortly.

  Apologies for the continued inconvenience this is causing this morning to the affected customers.

  » Updated Wed, 26 Jul 2023 09:11:00 +0000

• Investigating

  We are aware of a subset of Kallidus customers who are unable to open reports from within Kallidus Learn this morning and receiving an error: "Unknown error in Semantic Layer service (Error: INF)". Our engineers are currently investigating the issue.

  Apologies for the inconvenience this is causing this morning to the affected customers.

  » Updated Wed, 26 Jul 2023 07:24:00 +0000