» Published on Thu, 01 Sep 2022 09:54:00 +0000

• Update

  RCA: On 01/09/22 between 08:00 and 11:00 a number of customers were unable to access the Learn administration pages. We have identified that one of the deployment tasks during the release was blocked by another overrunning process, and the admin pages were unavailable whilst in this state. The overrunning process was immediately stopped and the blocked tasks were restarted to restore normal functionality. We will investigate the cause of the overrunning process, and put in place restrictions

  » Updated Wed, 07 Sep 2022 19:20:00 +0000

• Resolved

  This issue intermittent issue was affecting a subset of customers and has now been resolved.

  Thank you for your patience whilst we worked on this, and please accept our apologies for any inconvenience.

  » Updated Thu, 01 Sep 2022 11:02:00 +0000

• Investigating

  We are currently investigating reports of intermittent issues getting to log-in pages for Learn and Perform.

  We will update this page with details of our progress.

  » Updated Thu, 01 Sep 2022 09:54:00 +0000