» Published on Mon, 15 Jun 2026 13:39:00 +0000

• Resolved

  Following thorough investigation, Microsoft have confirmed that this issue originated within Microsoft's own infrastructure and also impacted other Microsoft customers. Unfortunately, Microsoft have been unable to restore the missing report layout information - the report visualisations and filters were stored within the report artifact and are no longer recoverable.

  We recognise this is a frustrating outcome, particularly given that the root cause lay outside of Kallidus's control. Thank you for your patience while we worked to reach a resolution.

  Please reach out to our support if you require further details or assistance.

  » Updated Mon, 22 Jun 2026 14:59:00 +0000

• Update

  Following direct engagement with Microsoft, we can confirm this issue is not isolated to Kallidus — other Microsoft customers have also been affected and Microsoft are actively investigating. We will continue to work closely with Microsoft and provide further updates as soon as more information is available. We appreciate your patience and understanding.

  » Updated Thu, 18 Jun 2026 10:30:00 +0000

• Update

  We sincerely apologise to any customers affected by an issue with report content on PowerBI. We understand this may be causing disruption and are treating this as a priority. Engineers are actively investigating and working to resolve the issue in partnership with Microsoft.

  » Updated Tue, 16 Jun 2026 08:51:00 +0000

• Investigating

  We are sorry to report that engineers are currently investigating an issue with PowerBI Reporting. Some customers may be finding that report content — including visualisations and filters — is not displaying as expected, with reports appearing empty. We understand this may be causing disruption and want to assure you that resolving this is our priority. Additional information will be provided shortly.

  » Updated Mon, 15 Jun 2026 13:39:00 +0000