» Published on Thu, 21 Feb 2019 09:09:00 +0000

• Resolved

  Following the maintenance that took place this morning, we can confirm that this issue with access sessions being blocked intermittently is now resolved. Thank you for your patience while we worked on this, and once again please accept our apologies for any inconvenience caused.

  » Updated Fri, 22 Feb 2019 09:52:00 +0000

• Update

  Engineers have identified a potential solution for the intermittent issue that a small number of Perform users are continuing to have with accessing Kallidus Perform. We believe that this issue is related to sessions and browser cookies and are working to create a long-term resolution with our development team. In the meantime, we would suggest that any users experiencing difficulty accessing clears their cookies before attempting to log in. Thank you for your patience whilst we work to resolve this issue.

  » Updated Thu, 21 Feb 2019 15:49:00 +0000

• Update

  Engineers still working to investigate and resolve the intermittent issue that a small number of Perform users are continuing to have with accessing Kallidus Perform. We can see that lots of people are now successfully using Perform, but are continuing to monitor. This is being treated as our top priority and the next update will be provided in 60 minutes, or as soon as we know more. Thank you for your patience whilst we work on this.

  » Updated Thu, 21 Feb 2019 14:12:00 +0000

• Update

  Engineers are working to resolve the intermittent issue that a small number of Perform users are continuing to have with accessing Kallidus Perform. We can see that lots of people are now successfully using Perform, but are continuing to monitor. This is being treated as our top priority and the next update will be provided in 60 minutes, or as soon as we know more. Thank you for your patience whilst we work on this.

  » Updated Thu, 21 Feb 2019 13:04:00 +0000

• Update

  Engineers are actively working to resolve the intermittent issue that a small number of Perform users are continuing to have with accessing Kallidus Perform. We believe this incident began at 08:00 GMT on 21.02.2019. We can see that Perform has had lots of successful usages so far today, and are continuing to monitor. This is being treated as our top priority and the next update will be provided in 60 minutes, or as soon as we know more. Thank you for your patience whilst we work on this.

  » Updated Thu, 21 Feb 2019 12:11:00 +0000

• Update

  Engineers are actively investigating and working to resolve the intermittent issue a subset of Perform users are continuing to have with accessing Kallidus Perform. We believe this incident began at 08:00 GMT on 21.02.2019. We can see that Perform has had lots of successful usages so far today but are aware that this is still causing issues for a number of administration teams. This is being treated as our top priority and the next update will be provided in 60 minutes, or as soon as we know more. Please accept our apologies for any inconvenience this is causing.

  » Updated Thu, 21 Feb 2019 11:01:00 +0000

• Update

  Engineers are actively investigating and working to resolve the intermittent issue with accessing Kallidus Perform. We believe this incident began at 08:00 GMT on 21.02.2019. This is being treated as our top priority and the next update will be provided in 60 minutes, or as soon as we know more. Please accept our apologies for any inconvenience this is causing.

  » Updated Thu, 21 Feb 2019 09:48:00 +0000

• Investigating

  Engineers are actively investigating and working to resolve an intermittent issue with accessing Kallidus Perform. The next update will be provided in 60 minutes, or as soon as we know more.

  » Updated Thu, 21 Feb 2019 09:09:00 +0000