» Published on Thu, 08 Mar 2018 00:00:00 +0000

• Resolved

  Between 10:00:34 and 10:01:02 UTC on 08-03-2018 customers may have experienced difficulties connecting to Kallidus Suite applications. All services were impacted for 28 seconds.

  Preliminary root cause: Engineers determined that 28 seconds of downtime was caused by a loss of connectivity in the backend network, impacting all Kallidus Suite applications.

  Mitigation: Due to the high available setup of the platform, the network recovered itself.

  Next steps: Engineers will continue to monitor and have engaged with suppliers to establish the detailed root cause, and the full root cause analysis post-mortem will be posted on this status page once completed.

  » Updated Thu, 08 Mar 2018 12:00:00 +0000

• Investigating

  Engineers are investigating an alert on Kallidus Suite. This may affect all services. Additional information will be provided shortly.

  » Updated Thu, 08 Mar 2018 10:01:00 +0000