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Degraded service: Kallidus Sapling (UK/NAM)

» Published on Tue, 07 Nov 2023 09:22:00 +0000

  • Resolved

    Our engineers have now resolved access issues for a subset of customers who had issues logging in to Sapling via SSO. We will fully investigate the cause and a RCA will be posted here as it becomes available.

    Apologies again for the inconvenience this caused today.

    » Updated Tue, 07 Nov 2023 10:11:00 +0000
  • Investigating

    We are investigating reports of Single Sign On login issues affecting a subset of Kallidus Sapling customers.

    Our engineers are currently investigating and we will provide further updates through this post as we receive them.

    Please accept our apologies for the inconvenience caused.

    » Updated Tue, 07 Nov 2023 09:22:00 +0000