» Published on Thu, 23 Oct 2025 08:27:00 +0000

• Post-Mortem

  Between 09:17 and 20:30 GMT on 23-10-2025 our Talent and 360 applications experienced a period of downtime while we investigated and addressed a newly discovered security vulnerability.

  Root Cause:

  We identified an exploitable vulnerability in one of our application components. A thorough investigation indicated that no customer data was accessed, exposed or compromised via this method.

  Upon discovery we immediately took the system offline to prevent any potential further risk and subsequently conducted a full investigation to identify the root issue and to confirm no data exposure. A permanent security patch was applied to the application code to close the vulnerability.

  Talent and 360 service was safely restored once we confirmed system integrity and security.

  As a precaution, we are enhancing internal security scanning and code review processes and expanding our automated vulnerability detection and response capabilities.

  Thank you for your patience while we resolved this issue.

  » Updated Thu, 30 Oct 2025 13:37:00 +0000

• Resolved

  Service for Talent and 360 has now been restored, however, job services remain paused at this time, and our team will begin work to bring those back online tomorrow. Thank you for your patience and understanding.

  » Updated Thu, 23 Oct 2025 19:41:00 +0000

• Update

  Restoration work is currently ongoing. Our team continues to make progress and is working to restore full access as soon as possible. We appreciate your continued patience.

  » Updated Thu, 23 Oct 2025 18:21:00 +0000

• Update

  We are continuing to carry out critical maintenance on our 360 and Talent products. Our team are working to ensure they are available again as soon as possible. We sincerely apologise for the disruption and appreciate the patience of everyone affected.

  » Updated Thu, 23 Oct 2025 15:38:00 +0000

• Update

  Our 360 and Talent products are still unavailable while we carry out important maintenance. Our team is working hard to get everything back online as soon as possible. We apologise for any inconvenience and truly appreciate your patience and understanding.

  » Updated Thu, 23 Oct 2025 13:55:00 +0000

• In Progress

  We are currently performing some critical maintenance on a our 360 and Talent products. During this time, you may experience limited access or functionality. We’ll restore full service as soon as possible - we apologise for any inconvenience caused by this.

  » Updated Thu, 23 Oct 2025 08:27:00 +0000