» Published on Fri, 28 Sep 2018 08:20:00 +0000

• Resolved

  The RCA for this incident has now been published at https://kallidus.zendesk.com/hc/en-us/articles/360009978554-RCA-for-Batch-Processing-issue-28-09-18

  » Updated Wed, 03 Oct 2018 08:25:00 +0000

• Resolved

  We have been able to identify the cause of the issue and released a fix to resolve it. Batch processes are running now and will continue to run through this afternoon.

  If you have any queries, please get in touch with support via https://kallidus.zendesk.com

  » Updated Fri, 28 Sep 2018 11:02:00 +0000

• Investigating

  Engineers are continuing to investigate an issue where the Batch Processor is failing for a small group of Learn customers.

  Further updates will be posted on this status page and our support team are on hand to help with any queries

  » Updated Fri, 28 Sep 2018 09:20:00 +0000

• Investigating

  Our Engineers have been alerted to an issue affecting a subset of customers on Learn with regard to the overnight Batch Process. We are investigating the issue.

  As soon as there is a further update, we will be in touch via this page.

  If you have any queries, please get in touch with support via https://kallidus.zendesk.com

  » Updated Fri, 28 Sep 2018 08:20:00 +0000