» Published on Mon, 09 Apr 2018 00:00:00 +0000

• Update

  Summary of impact: Between 09:37 and 20:22 UTC on 09-04-2018, a subset of customers may have experienced difficulties signing into Kallidus Suite applications. Impacted services include Classic LMS and Learn. The issue has now been resolved for all customers. Next steps: Engineers will continue to monitor and investigate to establish the detailed root cause, and the full root cause analysis post-mortem will be posted on this status page once completed.

  » Updated Mon, 09 Apr 2018 19:32:00 +0000

• Update

  Starting at 09:37 UTC on 09-04-2018 a small number of customers may experience difficulties connecting to Kallidus Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 14:50:00 +0000

• Update

  At 11:57 BST on 09-04-2018 service was restored for the majority of customers however a small number of customers may still experience difficulties connecting to Kallidus Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 12:08:00 +0000

• Update

  At 11:57 BST on 09-04-2018 service was restored for the majority of customers however a small number of customers may experience still difficulties connecting to Kallidus Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 12:05:00 +0000

• Update

  Starting at 09:37 UTC on 09-04-2018 a subset of customers may experience difficulties connecting to Kallidus Suite applications. Impacted services include Classic LMS and Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 11:55:00 +0000

• Update

  Starting at 09:37 UTC on 09-04-2018 a subset of customers may experience difficulties connecting to Kallidus Suite applications. Impacted services include Classic LMS and Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 10:59:00 +0000

• Update

  Starting at 09:37 UTC on 09-04-2018 a subset of customers may experience difficulties connecting to Kallidus Suite applications. Impacted services include Classic LMS and Learn. Engineers are aware of this issue and are actively investigating and working to resolve this issue. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 09:55:00 +0000

• Update

  Starting at 09:37 UTC on 09-04-2018 a subset of customers may experience difficulties connecting to Kallidus Suite applications. Impacted services include Classic LMS and Learn. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

  » Updated Mon, 09 Apr 2018 09:05:00 +0000

• Investigating

  Engineers are investigating an alert on Kallidus Suite. This may affect a sub-set of Kallidus Learn and Classic LMS sites. Additional information will be provided shortly.

  » Updated Mon, 09 Apr 2018 08:40:00 +0000