» Published on Mon, 17 Jun 2019 12:57:00 +0000

• Resolved

  We have been continuing our investigation into the system latency users experienced, however we are now is a position to re-enable the competency checker for all users.

  Please accept our apologies for any inconvenience this will have caused

  » Updated Tue, 18 Jun 2019 13:46:00 +0000

• Update

  The Team are continuing their investigation work and during this time the Competency Checker function will remain disabled. We are working very hard to get the root of the problem and will provide further updates here as we progress.

  » Updated Mon, 17 Jun 2019 15:42:00 +0000

• Update

  The investigation work is continuing and we remain focused on the performance of the Competency Checker component of Learn.

  During the investigation period, customers may find that access to this feature is temporarily disabled.

  As more information becomes available, we will update this page.

  » Updated Mon, 17 Jun 2019 13:53:00 +0000

• Investigating

  Kallidus Learn - Competency Checker disabled This is a notification to let you know that we will shortly be temporarily disabling the Competency checker feature on all Kallidus Learn sites. 

  Through our extensive monitoring, we have been alerted to an issue with system latency stemming from the Competency Checker feature. We expect that disabling this feature will mitigate any residual issues in the short-term and also allows us to carry out an in-depth investigation. 

  Please accept our apologies for any inconvenience this may cause. We will be in touch with updates as soon as we have them, but if you have any further questions please get in touch with the Customer Support team at https://Kallidus.zendesk.com ;

  » Updated Mon, 17 Jun 2019 12:57:00 +0000