Kallidus Status

We share details of service availability and performance for Kallidus products

All Systems are Online

Return to Statuspage

Email Address Not Present in Manage Users

» Published on Tue, 14 Oct 2025 08:17:00 +0000

  • Resolved

    Our engineers have now implemented a fix for this and email addresses are displayed. Apologies again for the inconvenience this caused this morning.

    » Updated Tue, 14 Oct 2025 09:32:00 +0000
  • Update

    We have identified an issue and are rolling a patch for this. This is a display issue affecting the display of the email address. This patch should be deployed in the within the next 30 minutes subject to testing. We are continuing to investigate whether there is any wider underlying issue.

    We apologise for any inconvenience caused.

    » Updated Tue, 14 Oct 2025 09:23:00 +0000
  • Investigating

    Email addresses not displayed in 'Manage Users' - this means that Admins may be unable to send password reset links, and users may not be able to use the Password Reset function. We are currently investigating this issue and will post updates.

    » Updated Tue, 14 Oct 2025 08:17:00 +0000