Resolved: Reports Data Visibility Issues on Power BI

» View Event Details | Created Fri, 13 Mar 2026 10:00:00 +0000

Resolved

The fix for this has now been successfully deployed, all customers will now begin see their data returning.

We apologise again for any inconvenience caused.

Posted: Fri, 13 Mar 2026 17:11:00 +0000

Update

A fix is currently being deployed and we are making good progress. Some customers may already see their data returning, and we are continuing to work towards a full resolution.

Posted: Fri, 13 Mar 2026 15:08:00 +0000

Update

The root cause has now been identified, and our team is actively working on a solution. We’ll provide updates as soon as it’s resolved.

We do apologise for any inconvenience caused.

Posted: Fri, 13 Mar 2026 13:14:00 +0000

Investigating

We are currently investigating reports from some customers who are experiencing issues with data visibility in certain reports.

Our team is actively looking into this and we will provide an update as soon as we have more information.

Posted: Fri, 13 Mar 2026 10:00:00 +0000

Resolved: Power BI Report Refresh

» View Event Details | Created Mon, 23 Mar 2026 08:57:00 +0000

Resolved

All Power BI dataset refreshes have been successfully completed.

We apologise for any impact this may have caused while data was being brought back up to date. If you continue to experience any issues, please let us know.

Posted: Tue, 24 Mar 2026 06:17:00 +0000

Update

We are continuing to process updates for affected customers following this morning’s issue with Power BI dataset refreshes.

Some customers may still be experiencing issues, and we sincerely apologise for any ongoing impact.

Our team is actively working to complete all updates as quickly as possible, and we will share further updates as progress continues.

Posted: Mon, 23 Mar 2026 16:11:00 +0000

In Progress

We’re currently investigating an issue affecting Power BI dataset refreshes this morning, which may be impacting some customers.

Our team is actively working to restore any failed refreshes and ensure data is up to date as quickly as possible.

We’ll continue to provide updates as we make progress.

We apologise for any inconvenience caused.

Posted: Mon, 23 Mar 2026 08:57:00 +0000