Recent Events
Last 7 Days
Saturday, April 26th 2025
There are no reported events.
Friday, April 25th 2025
There are no reported events.
Thursday, April 24th 2025
Degraded service: Kallidus Suite email service
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| Created Thu, 24 Apr 2025 15:21:00 +0000
Update
We are continuing to work with Yahoo! to request that they remove the block they have placed on the delivery of emails. We are currently awaiting the resolution of this issue from Yahoo! Please accept our apologies for any inconvenience this is causing.
All customers can assist us by ensuring that their IT teams have successfully set up a DKIM record for Kallidus against their email domain, to allow us (Kallidus) to successfully transport your emails. Please have your IT team review this article for further help.
https://kallidus.zendesk.com/hc/en-us/articles/360004883533-How-can-I-ensure-that-emails-are-delivered
Posted: Fri, 25 Apr 2025 08:07:00 +0000
Update
We are continuing to work with Yahoo! to restore the successful delivery of emails to resolve their issue as soon as possible. Please accept our apologies for any inconvenience this is causing.
Posted: Thu, 24 Apr 2025 16:53:00 +0000
Investigating
Our engineers are investigating issues with the delivery of emails to Yahoo! (which includes Yahoo, AOL, sky.com emails) from Kallidus services. This email provider is currently deferring our emails and we are requesting that they restore delivery as soon as possible.
Posted: Thu, 24 Apr 2025 15:21:00 +0000
Wednesday, April 23rd 2025
There are no reported events.
Tuesday, April 22nd 2025
Degraded Service: Kallidus Learn + Perform
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| Created Tue, 22 Apr 2025 08:42:00 +0000
Update
Our engineers have located a potential cause and solution for the SSO login issue affecting a subset of our customers and have now rolled out a solution. An RCA for this incident will follow in due course.
Please accept our apologies again for any inconvenience caused.
Posted: Tue, 22 Apr 2025 10:53:00 +0000
Update
Our engineers are continuing to investigate login/access issues for a small subset of customers who access via SSO. We apologise for any inconvenience this is causing this morning.
Posted: Tue, 22 Apr 2025 09:39:00 +0000
Investigating
Our engineers are investigating issues accessing Kallidus products under Single Sign On (SSO), affecting a subset of Kallidus customers.
Please accept our apologies for any inconvenience caused at this time.
Posted: Tue, 22 Apr 2025 08:42:00 +0000
Monday, April 21st 2025
There are no reported events.
Sunday, April 20th 2025
There are no reported events.