Degraded service: Kallidus Suite
Resolved
Good service has now resumed and we have seen good loading page times across our Kallidus Suite for the afternoon. Monitoring is still in place and an RCA for this incident will be made available here in due course.
Posted: Tue, 16 Apr 2024 15:58:00 +0000
Update
Update: Our engineers are continuing to monitor our services and Suite products. We are seeing normal levels of access and speed to load pages at this time. Apologies for any inconvenience that this morning's slowness caused to affected customers.
Posted: Tue, 16 Apr 2024 14:34:00 +0000
Update
Update: Page load times have improved significantly and various mitigating steps have been put in place to alleviate the issues we've been seeing with site access speeds today. The team are continuing to monitor the situation and we will be keeping this alert open as an active incident until we're confident it's fully resolved.
Posted: Tue, 16 Apr 2024 11:54:00 +0000