Degraded Service: Learn & Recruit

» View Event Details | Created Tue, 30 Dec 2025 12:16:00 +0000

Resolved

Most customers have now reported that they are able to access services as normal.

Our investigation did not identify any issues within our platform. The impact appears to be related to an upstream infrastructure issue, and we will continue to monitor in case of any further disruption.

We apologise for any inconvenience caused and thank customers for their patience.

Posted: Tue, 30 Dec 2025 14:20:00 +0000

Update

Our teams are continuing to investigate reports of intermittent access issues affecting a small number of requests.

At this time, there is no indication of a platform-wide outage, and the majority of traffic is being served successfully. We are actively monitoring and investigating potential external factors and will provide further updates as we learn more.

Thank you for your patience.

Posted: Tue, 30 Dec 2025 13:16:00 +0000

Investigating

We are currently investigating reports from some customers experiencing intermittent access issues across our Learn & Recruit platforms.

Our team is continuing to investigate and monitor the situation closely.

We’ll share further updates as soon as possible. We apologise for any inconvenience caused.

Posted: Tue, 30 Dec 2025 12:16:00 +0000