Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

February 2025

Degraded service: Power BI reporting

» View Event Details | Created Fri, 28 Feb 2025 12:06:00 +0000

Resolved Reports have been building their latest data for some time now after monitoring and the issue is now considered resolved. An RCA for this incident will be made available here. Apologies for any inconvenience this caused.
Posted: Sun, 02 Mar 2025 19:51:00 +0000

Degraded service: Power BI Reporting

» View Event Details | Created Wed, 26 Feb 2025 11:54:00 +0000

Resolved Reports have been building their latest data for some time now after monitoring and the issue is now considered resolved. An RCA for this incident will be made available here. Apologies for any inconvenience this caused.
Posted: Thu, 27 Feb 2025 16:53:00 +0000

Degraded Service: Kallidus Perform

» View Event Details | Created Tue, 11 Feb 2025 11:52:00 +0000

Post-Mortem RCA: Between approximately 16:11 GMT on 10th February 2025 and 12:08 GMT on 11th February 2025, the tab facilitating navigation to the Kallidus Perform application from other applications in our suite was not displaying in the 'global' navigation area. This affected a subset of customers that have not yet upgraded to our latest identity solution. During this time Perform itself was fully available and functional, however manual navigation would have been required either through bookmarks or manual intervention. Investigations determined that an internal configuration had been updated with an incorrect value. Once identified the configuration was updated with the correct value to restore the tab to the navigation bar. A full analysis of the change process is underway and steps will be taken to implement tighter control to minimise the risk of similar future incidents. We apologise for the inconvenience caused.
Posted: Wed, 12 Feb 2025 14:05:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 27 Feb 2025 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 27 Mar 2025 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 20 Feb 2025 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 20 Feb 2025 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 13 Feb 2025 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 13 Feb 2025 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 06 Feb 2025 06:00:00 +0000

Investigating Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 06 Feb 2025 06:00:00 +0000

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