Kallidus Status

We share details of service availability and performance for Kallidus products

All Systems are Online

Return to Statuspage

Event History

July 2026

Degraded Service: Sapling UK

» View Event Details | Created Thu, 30 Jul 2026 08:35:00 +0000

Post-Mortem Summary Between 08:00 and 09:46 BST on 30 July 2026, HR customers using the Absence Management functionality were unable to access their Kallidus HR system. Customers not using Absence Management were unaffected. Root Cause During a scheduled maintenance window, Kallidus' cloud hosting provider performed maintenance on infrastructure supporting the Kallidus HR Absence Management databases. The maintenance activity exceeded its planned duration, resulting in the databases remaining unavailable beyond the scheduled maintenance window. Kallidus has escalated the incident with its cloud hosting provider and requested a detailed review of the maintenance overrun. This RCA will be updated should additional information become available. We apologise for the disruption caused and thank our customers for their patience while the issue was resolved.
Posted: Fri, 31 Jul 2026 12:45:00 +0000

BO Reporting - Data Refresh Delay

» View Event Details | Created Tue, 07 Jul 2026 07:50:00 +0000

Resolved We are pleased to confirm that the underlying issue affecting scheduled reporting updates has now been resolved. Our engineers are now processing data loads to update manager dashboards and reporting data. Please note that as the system catches up, it may take a few hours for reporting and manager dashboards to reflect fully up-to-date data. For customers using Business Objects, those reports will be refreshed overnight and should be up to date by tomorrow morning. We appreciate your patience and understanding while we resolved this, and apologise for any inconvenience caused in the meantime.
Posted: Tue, 07 Jul 2026 09:25:00 +0000

June 2026 August 2026 Current Month