Kallidus Maintenance
» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted:
				» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
» View Event Details | Created
Resolved
Engineers have now restored services to all affected Learn sites and no further errors should occur for the affected customer sites. We will be posting an RCA here for this incident in due course.
Once again, please accept our apologies for the inconvenience this caused today.
Investigating
There is an issue affecting a subset of Kallidus customers, receiving a 'Hmm that didn't work' error when accessing the Learn student home page. Our engineers are investigating as priority and we will endeavour to have services restored for the affected customers as soon as possible.
Please accept our apologies for the inconvenience this is causing currently.
» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
» View Event Details | Created
Scheduled
Between 03:30-04:30 UTC on Tuesday 13th June we will be carrying out scheduled maintenance for our North American Sapling customers. During this time there will be periods of service unavailability.
» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
» View Event Details | Created
Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
» View Event Details | Created
Update
We are still working with the Namely team to resolve this issue. We thank you for your patience on this matter.
Investigating
Currently we are having an issue with the Namely Integration. Sapling is currently unable to create new hire in Namely due to what seems to be a Processing Error. We are currently working with the Namely Support Team to resolve this as soon as we can.
We will provide updates as soon as we can, thank you for your patience.