Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Upcoming Events

June 2023

Kallidus Maintenance

» View Event Details | Created Thu, 01 Jun 2023 06:00:00 +0000

Scheduled

Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.


Posted: Thu, 25 May 2023 06:00:00 +0000

Degraded Service - Kallidus Learn

» View Event Details | Created Wed, 07 Jun 2023 14:01:00 +0000

Resolved

Engineers have now restored services to all affected Learn sites and no further errors should occur for the affected customer sites. We will be posting an RCA here for this incident in due course.

Once again, please accept our apologies for the inconvenience this caused today.


Posted: Wed, 07 Jun 2023 14:24:00 +0000

Investigating

There is an issue affecting a subset of Kallidus customers, receiving a 'Hmm that didn't work' error when accessing the Learn student home page. Our engineers are investigating as priority and we will endeavour to have services restored for the affected customers as soon as possible.

Please accept our apologies for the inconvenience this is causing currently.


Posted: Wed, 07 Jun 2023 14:01:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 08 Jun 2023 06:00:00 +0000

Scheduled

Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.


Posted: Thu, 08 Jun 2023 06:00:00 +0000

Sapling North America - Maintenance

» View Event Details | Created Tue, 13 Jun 2023 07:13:00 +0000

Scheduled

Between 03:30-04:30 UTC on Tuesday 13th June we will be carrying out scheduled maintenance for our North American Sapling customers. During this time there will be periods of service unavailability.


Posted: Thu, 13 Jul 2023 03:30:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 15 Jun 2023 06:00:00 +0000

Scheduled

Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.


Posted: Thu, 15 Jun 2023 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 22 Jun 2023 06:00:00 +0000

Scheduled

Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.


Posted: Thu, 22 Jun 2023 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 29 Jun 2023 06:00:00 +0000

Scheduled

Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.


Posted: Thu, 29 Jun 2023 06:00:00 +0000

Sapling - Integration Error with Namely

» View Event Details | Created Thu, 29 Jun 2023 18:22:00 +0000

Update

We are still working with the Namely team to resolve this issue. We thank you for your patience on this matter.


Posted: Tue, 18 Jul 2023 14:19:00 +0000

Investigating

Currently we are having an issue with the Namely Integration. Sapling is currently unable to create new hire in Namely due to what seems to be a Processing Error. We are currently working with the Namely Support Team to resolve this as soon as we can.

We will provide updates as soon as we can, thank you for your patience.


Posted: Thu, 29 Jun 2023 18:22:00 +0000

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