Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

June 2018

Degraded Service on Kallidus Perform

» View Event Details | Created Thu, 28 Jun 2018 00:00:00 +0000

Resolved Between 03:30am 28.06.18 and 03:30am 29.06.18 customers viewing their systems may not have seen data changes they were expecting to see in Kallidus Perform following the failure of some overnight processing. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Fri, 29 Jun 2018 10:54:00 +0000

Service Degraded - Kallidus Learn

» View Event Details | Created Mon, 25 Jun 2018 00:00:00 +0000

Resolved Engineers have confirmed that this issue which affected using Kallidus Learn, was resolved at 14:35BST today 25/06/18. Next steps: Engineers will continue to monitor and investigate to establish the detailed root cause, and the full root cause analysis post-mortem will be posted on this status page once completed.
Posted: Mon, 25 Jun 2018 13:35:00 +0000

Service Degraded - Kallidus Recruit

» View Event Details | Created Thu, 07 Jun 2018 00:00:00 +0000

Post-Mortem Between 01:00 and 09:58 BST on 07-06-2018, Kallidus Recruit customers were unable to upload / download documents from the system. The root cause of the issue was an expired SSL certificate on the PDF generation software used to keep document uploads / downloads consistent and safe. The SSL certificate was updated and system functionality returned to normal. We sincerely apologize for the impact to affected customers. We are continuously taking steps to improve the Kallidus Suite Platform and our processes to help ensure such incidents do not occur in the future. In this case, we have highlighted a gap in our monitoring and have updated this accordingly to ensure that a similar event cannot occur.
Posted: Thu, 07 Jun 2018 12:48:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 28 Jun 2018 00:00:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 28 Jun 2018 08:09:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 21 Jun 2018 00:00:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 21 Jun 2018 08:12:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 14 Jun 2018 00:00:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 14 Jun 2018 08:12:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 07 Jun 2018 00:00:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 07 Jun 2018 07:00:00 +0000

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