Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

August 2018

Service outage on Kallidus Recruit

» View Event Details | Created Wed, 29 Aug 2018 13:49:00 +0000

Resolved Between 13:38 and 13:49 BST on 29-09-2018 customers may have experienced difficulties accessing Kallidus Recruit services on EU7. Preliminary root cause: Engineers determined that there was a server hardware failure, impacting all systems on Recruit EU7. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Wed, 29 Aug 2018 13:49:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 30 Aug 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 30 Aug 2018 08:00:00 +0000

Kallidus Suite unplanned maintenance

» View Event Details | Created Thu, 23 Aug 2018 11:45:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 23 Aug 2018 16:02:00 +0000

Kallidus Platform Unscheduled Maintenance

» View Event Details | Created Thu, 16 Aug 2018 16:00:00 +0000

Resolved Resolved at 17:05 on 16.08.18
Posted: Thu, 23 Aug 2018 11:44:00 +0000

Service outage on Kallidus Recruit

» View Event Details | Created Mon, 06 Aug 2018 15:29:00 +0000

Resolved Between 15:21 and 15:29 BST on 06-08-2018 customers may have experienced difficulties accessing the EU6 Kallidus Recruit admin portal. Preliminary root cause: Engineers determined that the web server was failing to respond to requests, impacting all access to the Recruit admin portal on the EU6 web server. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Mon, 06 Aug 2018 15:29:00 +0000

Degraded Service on Classic LMS & Learn

» View Event Details | Created Thu, 02 Aug 2018 07:22:00 +0000

Resolved Engineers have now corrected this issue and all affected Batch Processors have now run successfully, meaning all data is now up to date. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Thu, 02 Aug 2018 08:12:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 02 Aug 2018 07:14:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 02 Aug 2018 07:14:00 +0000

Service Outage on Learn

» View Event Details | Created Wed, 01 Aug 2018 13:00:00 +0000

Resolved Between 10:32 and 10:40 BST on 01/08/2018 a subset of customers may have experienced difficulties accessing Kallidus Learn. Root cause: During routine maintenance of sandbox sites, Kallidus Learn customers may have experienced an unexpected maintenance page when attempting to access the application. Immediate action was taken to remove the maintenance page. The automated process has been modified to prevent reoccurrence. Thank you for your patience while we resolved this issue.
Posted: Wed, 01 Aug 2018 13:00:00 +0000

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