Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

April 2022

Kallidus Learn - reports of sites slow or currently unavailable

» View Event Details | Created Wed, 27 Apr 2022 08:40:00 +0000

Post-Mortem Between 09:19 and 15:07 BST on 28-04-2022 users accessing Kallidus products authenticating via Single Sign-On would have experienced disrupted access to their services, with the authentication process being slow or failing. Once logged in services were operational. Preliminary root cause: Engineers determined that an Azure SQL datacentre change resulted in database connections not being cleared or reused effectively. Senior Microsoft engineers were engaged to assist, it was identified as unusual behaviour within Azure SQL which they were able to resolve. Please accept our apologies for any inconvenience caused by this disruption and thank you for patience while we resolved the issue.
Posted: Tue, 03 May 2022 15:41:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 28 Apr 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service
Posted: Thu, 28 Apr 2022 06:00:00 +0000

Kallidus Learn - Reports slow or unavailable

» View Event Details | Created Fri, 01 Apr 2022 09:28:00 +0000

Update Issues with reports pages loading have been resolved.
Posted: Mon, 04 Apr 2022 15:33:00 +0000

Degraded Service - Engage in Learning content

» View Event Details | Created Fri, 01 Apr 2022 08:46:00 +0000

Update Service to all Engage in Learning content titles has now been restored. Thank you for your patience while we worked to resolve this.
Posted: Fri, 01 Apr 2022 09:15:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 21 Apr 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 21 Apr 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 14 Apr 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 14 Apr 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 07 Apr 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 07 Apr 2022 06:00:00 +0000

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