Kallidus Status

We share details of service availability and performance for Kallidus products

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Event History

May 2023

Degraded service: Learn and Perform

» View Event Details | Created Wed, 31 May 2023 08:31:00 +0000

Update UPDATE: Our engineers have resolved the access issues that a subset of Kallidus customers were experiencing this morning and services are back to normal. We will post an RCA for this incident as soon as further details are available. Apologies again for the inconvenience this caused today.
Posted: Wed, 31 May 2023 09:18:00 +0000

Sapling - Issue with Email Templates

» View Event Details | Created Wed, 24 May 2023 17:01:00 +0000

Update A fix was pushed out last night and should be now operational for all customers. If you are still experiencing any issues please reach out to us at https://kallidus.zendesk.com/hc/en-us/requests/new or at help@kallidus.com Thank you for your patience on this matter
Posted: Sat, 27 May 2023 15:10:00 +0000

Degraded Service - Learn and Perform

» View Event Details | Created Wed, 10 May 2023 11:34:00 +0000

Resolved Our engineers have identified and resolved the issue with intermittent access issues to Learn and Perform. An RCA for this issue will be made available here in due course. Please accept our apologies for any inconvenience if you were affected.
Posted: Wed, 10 May 2023 21:21:00 +0000

Degraded Service - Kallidus Reporting

» View Event Details | Created Wed, 10 May 2023 08:23:00 +0000

Resolved Our engineers have identified and resolved the issue with reporting warehouse refreshing and data in reports will now be accurate and up to date. An RCA for this issue will be made available here in due course. Please accept our apologies for any inconvenience if you were affected.
Posted: Wed, 10 May 2023 21:22:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 25 May 2023 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 25 May 2023 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 18 May 2023 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 18 May 2023 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 11 May 2023 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 11 May 2023 06:00:00 +0000

Kallidus Maintenance

» View Event Details | Created Thu, 04 May 2023 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 04 May 2023 12:23:00 +0000

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