Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

July 2018

Degraded Service on Kallidus LMS & Learn

» View Event Details | Created Tue, 24 Jul 2018 09:27:00 +0000

Resolved Between 10:00 and 10:50 BST on 24/07/2018 customers may have experienced difficulties accessing Reporting for Kallidus LMS and Learn. Preliminary root cause: Engineers determined that the reporting servers were no longer accepting requests, impacting the ability to run reports. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Tue, 24 Jul 2018 10:21:00 +0000

Degraded Service on Kallidus 360

» View Event Details | Created Wed, 18 Jul 2018 08:12:00 +0000

Resolved Between 08:51 and 09:49 BST on 18-07-2018 customers may have experienced difficulties accessing Kallidus 360. Preliminary root cause: Engineers determined that a request for a large number of reports caused application resources to be consumed until the reports were finished generating. Development work is ongoing to permanently limit the impact of report generation and will be deployed as soon as possible. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Wed, 18 Jul 2018 13:27:00 +0000

Degraded Service Kallidus LMS & Learn

» View Event Details | Created Tue, 17 Jul 2018 09:49:00 +0000

Resolved Between 10:00am and 10:30am [BST] on 17.07.18 experienced reduced site performance on Kallidus LMS & Learn. Preliminary root cause: Engineers determined that this issue was caused by a performance bottleneck, impacting some areas of Classic LMS and Learn including the impersonate feature. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Tue, 17 Jul 2018 12:18:00 +0000

Degraded Service on Learn & Classic LMS - Reports and Analysis

» View Event Details | Created Mon, 16 Jul 2018 09:08:00 +0000

Update Following on from yesterday we have received a few reports that this issue is intermittently recurring. The Learn and LMS systems are operational and reports can be accessed, however, the team are continuing to investigate and we will keep you informed.
Posted: Tue, 17 Jul 2018 09:20:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 26 Jul 2018 07:49:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 26 Jul 2018 08:13:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 05 Jul 2018 06:48:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 05 Jul 2018 08:12:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 12 Jul 2018 07:48:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 12 Jul 2018 08:11:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 19 Jul 2018 07:49:00 +0000

Resolved The scheduled maintenance is complete and full service restored. If you require further information please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 19 Jul 2018 08:11:00 +0000

Outage on Kallidus 360

» View Event Details | Created Mon, 02 Jul 2018 00:00:00 +0000

Post-Mortem Between 15:20 and 15:52 BST on 02-07-2018 customers may have experienced difficulties accessing Kallidus 360. Preliminary root cause: Engineers determined that a request for a large number of reports caused application resources to be consumed until the reports were finished generating. Development work is ongoing to permanently limit the impact of report generation and will be deployed as soon as possible. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Mon, 02 Jul 2018 14:52:00 +0000

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