Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

October 2018

Kallidus Scheduled Maintenance

» View Event Details | Created Thu, 25 Oct 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 25 Oct 2018 08:00:00 +0000

Degraded Service to Batch Processors on Classic LMS and Learn

» View Event Details | Created Tue, 23 Oct 2018 08:25:00 +0000

Resolved On 23.10.18 a sub-set of Classic LMS and Learn customers may have experienced issues relating to their overnight batch processors not completing within the usual window. These batch processors have now completed and normal service has resumed. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Tue, 23 Oct 2018 10:09:00 +0000

Kallidus Scheduled Maintenance

» View Event Details | Created Thu, 18 Oct 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 18 Oct 2018 08:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 11 Oct 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 11 Oct 2018 08:00:00 +0000

Degraded Service - Reporting

» View Event Details | Created Mon, 01 Oct 2018 11:35:00 +0000

Resolved Between 01-10-2018 09:00 and 02-10-2018 12:00 BST customers may have experienced degraded performance with Kallidus Reporting. Preliminary root cause: Engineers determined that an incorrect variable in a report gadget caused excessive queries against the reporting services, impacting reporting service performance. Once the variable was identified and modified the performance impact was mitigated.
Posted: Thu, 04 Oct 2018 15:39:00 +0000

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