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Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
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Scheduled
Between 18:00 and 19:00 on 22/02/2021 GMT we will be carrying out some maintenance on Kallidus Recruit. During this time you may experience short periods of degraded service.
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Scheduled
Between 18:00 and 19:00 on 25/02/2021 GMT we will be carrying out some maintenance on Kallidus Recruit. During this time you may experience short periods of degraded service.
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Scheduled
Between 18:00 and 19:00 on 15/2/2021 GMT we will be carrying out some maintenance on Kallidus Recruit. During this time you may experience short periods of degraded service.
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Post-Mortem
Between 07:59 and 09:28 GMT on February 10th 2021 customers may have experienced issues when running reports interactively in Learn and Perform. As a result there was a delay to scheduled reports being sent out between 08:00 and 12:25.
Preliminary root cause: Engineers determined that there was a failure with the Web Intelligence processing servers on both processing nodes in the cluster at this time and that they did not auto-restart correctly.
Mitigation steps were taken and the team has made changes to prevent re-occurrence. Thank you for your patience while we resolved this issue.
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Post-Mortem
Summary of impact: Between 08:00 (BST) and 08:11 (BST) on 18th February, 2021, the Kallidus Learn application was unavailable. In addition, application performance may have been impeded for approximately fifteen minutes after this time.
Preliminary root cause: Deployment of a new version of Kallidus Learn ran beyond the 2-hour maintenance window.
Mitigation: There were no mitigation steps associated with this disruption.
Next steps: Kallidus engineers continue to investigate ways to optimise the deployment process in a bid to further reduce the time necessary to deploy new versions of the Learn application.
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Scheduled
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted:
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Investigating
Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: