Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

January 2022

Degraded service - Kallidus Learn

» View Event Details | Created Mon, 31 Jan 2022 11:32:00 +0000

Update Between 11:32 and 12:00 GMT on 31-01-2022 customers may have experienced difficulties accessing Kallidus Learn. Preliminary root cause: Engineers determined that a routine deployment of an API service resulted in unexpected file locking, impacting the ability of the API to gracefully reload and service requests. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Mon, 07 Feb 2022 15:17:00 +0000

Kallidus Perform - Degraded Service

» View Event Details | Created Tue, 04 Jan 2022 14:03:00 +0000

Post-Mortem Between 13:54 and 14:04 GMT on 04-01-2022, users will have experienced an error when accessing the Kallidus Perform application. The problem occurred at the time of a failover between cluster nodes on a backend database and necessitated a restart of impacted Perform components. Additionally, the performance reviews functionality was unavailable until 15:14. Kallidus engineers are currently working with one of our service hosting partners to identify the cause of the disruption and will update this notification once the investigation is complete. We apologise for any inconvenience caused by this disruption and thank you for your patience whilst this issue was dealt with.
Posted: Wed, 05 Jan 2022 15:41:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 27 Jan 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 27 Jan 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 20 Jan 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 20 Jan 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 13 Jan 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 13 Jan 2022 06:00:00 +0000

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