Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

February 2020

Degraded Service on Kallidus Reporting

» View Event Details | Created Wed, 26 Feb 2020 13:39:00 +0000

Resolved We have now resolved today's issue which affected accessing reporting across Kallidus products. Thank you for your patience whilst we worked on this and please accept our apologies for any inconvenience this may have caused. An RCA will be shared on our status page in due course.
Posted: Wed, 26 Feb 2020 14:05:00 +0000

Degraded Service - Kallidus Reporting

» View Event Details | Created Wed, 19 Feb 2020 02:30:00 +0000

Post-Mortem Summary of impact: Between 23:45 (GMT) 18th February and 09:30 (GMT) on 19th February 2020, interactive reporting services for the Kallidus LMS, Learn and Perform products were unavailable. Preliminary root cause: Kallidus engineers have determined that this was due to an issue with the Tomcat web server. Mitigation: A redeployment of the BO application and restart of additional components resolved the issue. Alerts have been put in place to detect future Tomcat issues. Next steps: Further investigation is under way to determine the cause and to improve monitoring.
Posted: Fri, 21 Feb 2020 10:12:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 27 Feb 2020 06:00:00 +0000

Resolved Maintenance completed as expected.
Posted: Thu, 27 Feb 2020 09:42:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 20 Feb 2020 06:00:00 +0000

Resolved Maintenance completed as expected.
Posted: Thu, 20 Feb 2020 09:40:00 +0000

Degraded Service on Kallidus Reporting

» View Event Details | Created Wed, 12 Feb 2020 15:19:00 +0000

Post-Mortem Summary of impact: Between 14:45 (GMT) and 15:30 (GMT) on 12th February 2020, interactive reporting services for the Kallidus LMS, Learn and Perform products were unavailable. Preliminary root cause: Kallidus engineers have determined that this was due to an issue with the Tomcat web server. Mitigation: Upon becoming aware of the issue, engineers restarted the Tomcat web server which resolved the issue. Alerts have been put in place to detect future Tomcat issues. Next steps: Further investigation is under way to determine if a fix is available for Tomcat.
Posted: Fri, 14 Feb 2020 15:40:00 +0000

Degraded Service on Kallidus Recruit

» View Event Details | Created Tue, 11 Feb 2020 11:31:00 +0000

Resolved Thank you for your patience whilst we worked on this issue and please accept our apologies for any inconvenience. This has now been resolved and normal service has been resumed to all aspects of the Recruit system. We are continuing to monitor this closely.
Posted: Tue, 11 Feb 2020 11:53:00 +0000

Degraded Service on Kallidus Perform

» View Event Details | Created Wed, 05 Feb 2020 16:09:00 +0000

Update Our engineers have now completed their work to implement a solution and the Perform product is back to regular operation, including Feedback tab functionality. Thank you for you patience while we completed the planned work over this weekend.
Posted: Sun, 09 Feb 2020 12:11:00 +0000

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