Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

March 2020

Degraded Service on Kallidus Recruit

» View Event Details | Created Thu, 19 Mar 2020 16:54:00 +0000

Post-Mortem Between 14:00 and 17:00 GMT on Thursday 19th March 2020 some customers may have noticed degraded performance throughout the Recruit platform and when viewing candidate PDFs. The root cause of this incident was due to a sudden, unexpected and exceptional increase in demand of the platform. Engineers took steps to increase the available capacity of the system bring service levels to normal. We monitor load of the system closely and aim to increase capacity well before any degradation of service is noticed.
Posted: Mon, 23 Mar 2020 12:44:00 +0000

Degraded Service on Kallidus Learn

» View Event Details | Created Thu, 19 Mar 2020 16:31:00 +0000

Resolved Between 16:28 and 17:00 GMT on Thursday 19th March 2020 we identified an issue with Kallidus Learn. The issue was caused by an underlying problem with our hosting partner, Microsoft Azure. They experienced an outage within their storage infrastructure across data centre regions, this issue was not limited to Kallidus. This caused various services that we provide to be unavailable. Under these circumstances, we were reliant on Microsoft to restore their service outage. Microsoft engineers will continue to investigate to establish the full root cause and prevent future occurrences. Thank you for your patience and please accept our apologies for any inconvenience.
Posted: Tue, 24 Mar 2020 08:27:00 +0000

Degraded Service - Kallidus Talent

» View Event Details | Created Thu, 19 Mar 2020 16:24:00 +0000

Resolved Between 15:20 and 19:36 GMT on Thursday 19th March 2020 some customers may have noticed degraded performance throughout the Talent platform. The root cause of this incident was due to a sudden, unexpected and exceptional increase in demand of the platform. Engineers took steps to modify code to mitigate the issue, along with further code deployment on Monday morning to resolve. Engineers will continue to monitor.
Posted: Tue, 24 Mar 2020 08:26:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 26 Mar 2020 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 26 Mar 2020 06:00:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 19 Mar 2020 06:00:00 +0000

Investigating Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 19 Mar 2020 06:00:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 12 Mar 2020 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 12 Mar 2020 06:00:00 +0000

Standard Maintenance

» View Event Details | Created Thu, 05 Mar 2020 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 05 Mar 2020 06:00:00 +0000

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