Kallidus Status

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Event History

July 2021

Kallidus Learn eLearning content - degraded service

» View Event Details | Created Wed, 21 Jul 2021 08:52:00 +0000

Post-Mortem Between 09:11-10:10 BST on 21/07/2021, some Kallidus Learn users will have experienced an error when using the application. Kallidus engineers identified that a web server encountered an internal error that caused requests to that specific server to fail. Requests to other servers providing the service will have continued to succeed. Kallidus has adjusted its internal monitoring processes to more quickly detect and act upon any similar error in future. We apologise for any inconvenience caused by this disruption and thank you for your patience whilst this issue was dealt with.
Posted: Fri, 23 Jul 2021 15:19:00 +0000

Degraded Service - Kallidus Learn

» View Event Details | Created Wed, 21 Jul 2021 07:12:00 +0000

Post-Mortem Between 07:36-08:11 BST on 21/07/2021, the Kallidus Learn and Perform applications were subject to disruption. Kallidus engineers identified that a cloud service provider had deployed an update to the virtual machines (VMs) responsible for routing API calls used by Learn and Perform, which negatively impacted network functionality on the VMs. Kallidus engineers were able to restore working service by restarting critical services on the VMs. We apologise for any inconvenience caused by this disruption and thank you for your patience whilst this issue was dealt with.
Posted: Fri, 23 Jul 2021 15:20:00 +0000

Degraded Service - Kallidus Recruit

» View Event Details | Created Mon, 19 Jul 2021 11:35:00 +0000

Post-Mortem Between 12-07-2021 and 20-07-2021 customers may have had issues with the XML Vacancy Feeds from Kallidus Recruit. Our preliminary root cause has indicated that a software defect resulted in the feeds not containing vacancies. Our engineers took steps to mitigate this issue and continue to monitor all systems. Please accept our apologies for any inconvenience this may have caused and thank you for your patience while we worked to resolve this issue.
Posted: Wed, 21 Jul 2021 08:09:00 +0000

Degraded service - Kallidus Recruit

» View Event Details | Created Tue, 06 Jul 2021 09:50:00 +0000

Resolved Our engineers have now resolved the issue and normal service on Recruit has resumed. Thank you for your patience while we worked on this through to resolution. An RCA document for the issue will be published here in due course.
Posted: Tue, 06 Jul 2021 10:27:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 29 Jul 2021 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 29 Jul 2021 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 22 Jul 2021 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 22 Jul 2021 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 15 Jul 2021 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service
Posted: Thu, 15 Jul 2021 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 08 Jul 2021 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service
Posted: Thu, 08 Jul 2021 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 01 Jul 2021 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service
Posted: Thu, 01 Jul 2021 06:00:00 +0000

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