Kallidus Status

We share details of service availability and performance for Kallidus products

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Event History

September 2022

Learn degraded service

» View Event Details | Created Fri, 16 Sep 2022 09:23:00 +0000

Update RCA: Between 10:12 and 10:35 BST on 16-09-2022, a number of customers were reporting 'Hmm that didn't work' errors when trying to access the Kallidus Learn system. We had identified that there was an issue during an earlier deployment of our software. A forced reload of impacted services to clear a cache was taken to resolve the issue. Mitigation steps were taken and the team continues to monitor. Thank you for your patience while we resolved this issue.
Posted: Tue, 20 Sep 2022 12:52:00 +0000

Intermittent issue on Learn & Perform

» View Event Details | Created Thu, 01 Sep 2022 09:54:00 +0000

Update RCA: On 01/09/22 between 08:00 and 11:00 a number of customers were unable to access the Learn administration pages. We have identified that one of the deployment tasks during the release was blocked by another overrunning process, and the admin pages were unavailable whilst in this state. The overrunning process was immediately stopped and the blocked tasks were restarted to restore normal functionality. We will investigate the cause of the overrunning process, and put in place restrictions
Posted: Wed, 07 Sep 2022 19:20:00 +0000

Sapling HR Maintenance

» View Event Details | Created Sat, 17 Sep 2022 07:30:00 +0000

Scheduled Between 07:30 - 08:00 UK time (11:30pm PST) on Saturday 17th September we will be carrying out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 13 Oct 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 29 Sep 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 29 Sep 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 22 Sep 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 22 Sep 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 15 Sep 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 15 Sep 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 08 Sep 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 08 Sep 2022 06:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 01 Sep 2022 06:00:00 +0000

Scheduled Every Thursday 06:00 - 08:00 UK time we carry out essential maintenance including system updates and restarts. During this window, you may experience periods of degraded service.
Posted: Thu, 01 Sep 2022 06:00:00 +0000

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