Kallidus Status

We share details of service availability and performance for Kallidus products

The service may be slow or degraded.

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Event History

September 2018

Degraded Service on Learn - Batch Processing

» View Event Details | Created Fri, 28 Sep 2018 08:20:00 +0000

Resolved The RCA for this incident has now been published at https://kallidus.zendesk.com/hc/en-us/articles/360009978554-RCA-for-Batch-Processing-issue-28-09-18
Posted: Wed, 03 Oct 2018 08:25:00 +0000

Service Outage for Reports

» View Event Details | Created Thu, 27 Sep 2018 06:00:00 +0000

Resolved Between 08:00 and 15:46 BST on 27-09-2018 customers experienced difficulties Accessing Kallidus reporting. Preliminary root cause: Engineers determined that application services were unable to service requests due to a system failure from recent patches, impacting all reporting services. Engineers restored systems from backups and successfully applied patches to restore full service.
Posted: Thu, 04 Oct 2018 15:38:00 +0000

Kallidus Suite Maintenance - Overrun and performance issues

» View Event Details | Created Thu, 27 Sep 2018 06:00:00 +0000

Resolved The RCA for the eLearning content issues experienced has now been posted at https://kallidus.zendesk.com/hc/en-us/articles/360010103013-RCA-for-eLearning-content-issues-27-09-18
Posted: Wed, 03 Oct 2018 12:43:00 +0000

Service Outage on Learn

» View Event Details | Created Mon, 17 Sep 2018 12:30:00 +0000

Resolved Between 13:34 and 14:32 BST on 17-09-2018 customers may have experienced difficulties accessing Kallidus Learn. Preliminary root cause: Engineers determined that an API microservice was consuming all available resources, impacting the performance of all API’s, causing requests to timeout. Mitigation steps were taken and the team continues to monitor.
Posted: Thu, 04 Oct 2018 15:37:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 20 Sep 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 20 Sep 2018 08:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 13 Sep 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 13 Sep 2018 08:00:00 +0000

Kallidus Suite Maintenance

» View Event Details | Created Thu, 06 Sep 2018 06:00:00 +0000

Resolved The scheduled maintenance is complete. If you require further information, please contact customer support: https://kallidus.zendesk.com
Posted: Thu, 06 Sep 2018 08:00:00 +0000

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